SCALABLE CUSTOMER SERVICE ALL IN ONE PLACE.

Multi-Channel in One View

Connect email, live chat, Facebook, Instagram, WhatsApp, and more — and manage them all side-by-side.

Collaborate in Real Time

Tag teammates, leave internal notes, and assign conversations without stepping on each other.

Centralized Ticket Management

All incoming support requests — email, chat, or social — turn into organized, trackable tickets in one place changes based on tags, customer type, or priority.

Easily find any customer

See ticket volum

Convert audio to accurate, real-time text with our Speech Recognition API!

Resolution times, team workloads

Transform audio into accurate, real-time text with our Speech Recognition API.

Trends in one clear dashboard

Real-time text with our Speech Recognition API for seamless integration.

Reporting & Insights

See ticket volume, resolution times, team workloads, and trends in one clear dashboard priorities, and resolution stages to match your workflow.

Smart Filters & Search

Find any message instantly by keyword, tag, channel, or status. Stay focused and efficient.

Works With Your Tools

Integrates with Slack, Gmail, HubSpot, Shopify, and more — so your team never misses a beat.

Team Collaboration

FUEL CREATIVITY SHARE SMARTER

Showing not just who they are, but how they contribute to smarter support.

AISHA RAHMAN
Support
Elsie Schoen
Brand Executive
Cedric Crist
Config Agent
Misty Boyle
Functionality Rep
Tomas Cole
Directives Producer
Features

EVERYTHING IN YOUR CONTROL

Create, customize, and track your links in just a few clicks. I need the original text to work with.

Smart Security System

Find any message instantly by keyword, tag, channel, or status. Stay focused and efficient.

Advance Integrations

Smarter Search. Sharper Ads. Powered by AI and the best minds in machine learning.

Agents Can Now Work as One.

Multiple team members can collaborate on the same conversation in real-time.

Additional Features

Build the Right Kind of Link for Every Use Case.

Conversation Timeline

View all interactions in one place, providing your team with instant context. From first contact to resolution, every detail matters.

Smart Inbox Routing

Route conversations to the appropriate agent based on topic, urgency, or customer history for swift, accurate replies.

AI Smart Triage

Our AI sorts incoming messages by intent, sentiment, and priority, helping your team prioritize effectively.

Resolution Prediction

Estimate resolution times before responding. Lenkrio uses past data to help set realistic SLAs and expectations.

Content Analytics

Evaluate effectiveness by tracking reply performance, spotting customer language trends, and enhancing responses with data.

Conversation Heatmap

Use heatmaps to visualize customer volume peaks. Plan staffing, anticipate demand, and stay proactive.

Integrations

Integrate all your tools with us

Integrations

Trust and Transparency

We believe every click deserves clarity. That’s why we’re committed to giving you full visibility into how your links perform

Innovation

We redefine what’s possible with links. Innovation drives us to make powerful link tools accessible to everyone—no coding required.

Integrity

We build with honesty, clarity, and reliability. Every click, stat, and feature reflects our commitment to transparency—so you always know your data is accurate, secure, and working for you.

Customer-Centric

Our users come first, always. From intuitive design to powerful analytics, every feature is crafted to simplify your workflow, save time, and help you get the most out of every link you share.

Efficiency

We believe great tools should work fast and feel effortless. That’s why our platform is built for speed, scalability, and performance—so you can create, share, and track links like a pro without breaking your flow.

Collaboration

We grow with our users. By listening to feedback, refining features, and building with real-world use in mind, we ensure our platform remains the ultimate link management solution for teams and individuals alike.